Tuesday, June 4, 2013

A poem from an airline call center

     Poet Laura LeHew offers us "The New Math"-- a "found" poem that features conversations and calculations from call center negotiations to reschedule an airline flight -- posted in April, 2011 by the nonprofit literary arts collective [PANK].
     LeHew's poem starts out like this:

The New Math     by Laura LeHew
     a found poem 

Credit for the call center in India
to change your flight to the wrong day,
                                                                                      ($350.00) USD

Bonus:  free music on hold for the 45 minutes + or -
after punching numerous numbers
while utilizing the calming voice automated
customer service system
     .  .  .

For LeHew's complete poem, The New Math, go here.

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